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About Eye Eco Inc

Terms & Conditions




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Terms and Conditions:

www.wholesaleeyecare.co.uk is operated by Wholesale Eyecare Ltd. We respect your privacy, and will not sell your details to any other company.

For purchases made on this website that go through PayPal none of your method of payment details are sent to us, so we do not record those details: they are between you and PayPal .

Wholesale Eyecare Ltd may from time to time send out information to it's customers. You may ask us not to do this at any time. Email to info@wholesaleeyecare.co.uk.

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Terms & Conditions

We want your dealings with Wholesale Eyecare Ltd to be a stress free and friendly experience, and to that end we have laid out the following delivery, dispatch, cancellation and refund, and privacy and security policies.

If at any time you are not happy with the service you have received please contact us and we will do our best to rectify the situation to your satisfaction.

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Delivery & Dispatch

Our standard UK & Europe retail delivery is now FREE (usually via Royal Mail). If you require special delivery please contact us for the Special Delivery charge.
N.B. The above postage applies only to UK & European deliveries; International customers will need to pay postage costs based on 20% of the order total.
N.B. The above postage applies to one delivery address: to have goods dispatched to more than one delivery address please email us for extra charges.
For products paid for by cheque we will dispatch goods 4 working days after the cheque is received; this allows time for clearance of the cheque.
For products ordered via the internet and paid for via PayPal, Google Checkout, Credit or Debit Cards, we will endeavour to dispatch goods the same day or the next working day.

Customers in the US wishing to purchase tranquileyes tm products, please refer to www.eyeeco.com

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Rights of Cancellation & Refund

Under Distance Selling Regulations you, the customer, have 7 days in which to change your mind about any product purchased.
As long as the goods returned are unopened and unused, we will refund your money excluding postage costs (yours and ours). The goods must be in original condition and a copy of the receipt enclosed with the returned goods. The refund will be made within 14 days of us receiving said goods. Refunds will be made via the same payment method as the original payment.
If the goods you receive are incorrect and the fault is ours we will pay for the return of the incorrect goods and issue you with a replacement or refund.
Opened items can only be accepted in the unlikely event that the product is of an unacceptable quality.
In the very unlikely event that you need to return an item please call or e-mail us for details of the return address and state the reason for the return.
The above policy does not affect your statutory consumer rights and is offered for your additional peace of mind and protection.


Wholesale Eyecare Ltd is a member of The Federation of Small Businesses

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Wholesale Eyecare Ltd Tel: 01442 818098 (messaging service)

All content copyright Wholesale Eyecare Ltd and Eye Eco Inc 2008 - 2016. Registered in England and Wales at The Coach House HP1 1LF. No. 5985875
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